Resume Keterampilan Interpersonal

INTERPERSONAL SKILLS

Interpersonal Skills

 Necessary for relating and working with others.

Sangat diperlukan untuk membina hubungan dan berinteraksi dengan orang lain. Apalagi 

kita bekerja dengan orang lain, itu membutuhkan Interpersonal skills.

 Effective communication skills-listening and expressing

Tentang bagaimana teknik kita mendengarkan dan memberikan ekspresi terhadap orang 

lain.

 Ability to give and receive feedback

Manerima masukan,kritikan dsb.  Being able to work well in teams or groups

Mampu bekerja maupun dalam tim atau dalam grup dengan baik.

Benefits (keuntungan)

 Personal relationships

Keprofesionalan yang kita bangun antara tim kerja kita dengan baik.

 Professional relationships

Bagaimana cara memperlakukan seseorang Atasan kita,Bawahan kita

 Employment related skill

Kemampuan dalam pekerjaan kita misalnya menyikapi seseorang.

 Team or group work in collage

Bekerjasama di dalam kelompok.

 Learn about other perspectives

Lebih mudah menerima perbedaan dari banyak sudut pandang seseorang.

 Share work load

Berbagi beban kerja.

Aspects of Communication:

 Listening & Expressing

Ekspresikan Sesuai dengan yang didengar.

 Verbal & Non-Verbal

Apakah komunikasi itu secara lisan atau tulisan.

How does it feel…? 

Communication Skills

Listening

Paying attention to the total content of someone’s verbal communication, without 

thinking of that you’re going to say next, what you need to do that afternoon, etc.

Memberikan perhatian total kepada apa yang disampaikan seseorang.

Listening

 Avoiding distractions

 Attention giving

 Active Listening

Memberikan feedback dan focus terhadap orang yang berbicara

 Avoiding distractions

Reduce noise

Not thinking about what to say

Not thinking about other things

 Attending via (Merespon).

Body language (Menanggapi dengan Bahasa tubuh)

Eye Contact (Menatap pembicara)

Nodding

Active Listening

By:

Not interrupting, Focusing, Paraphrasing, Summarising, Using open ended questions, 

Attending to speaker’s non-verbal, language.

Communication is:

 Verbal

The words we use 7%

The tone we use 13%

 Non-verbal

Body Language 80%

Body Language

 Gesturing

 Facial expressions

 Eye contact

 Posture

 Tone of voice

Communication Skills

 Listening

 Self-expression

Working with Others

Benefits of learning in groups

 Experience, skills or knowledge of others

 Support, encouragement, responsibility

 Share work

 Increase understanding

 Differing perspectives

 Others?

What is a group?

A group is a collection of individuals who come together for a particular reason or with a 

common aim.

Giving presentations

 Aim/purpose & context

 Planning & preparation

 Delivery

 Overcoming nerves

Purpose &Context:

 To inform, train, persuade, entertain, sell or demonstrate?

 Who is the audience?

 How much time do you have?

 Where is the venue?

 Formal or informal?

Giving presentations

Planning & Preparation:

 Relevance to aim and audience!

 Gather material relevant to message

Developing Your Interpersonal Skills

Mengembangkan dan membangun keterampilan Interpersonal Anda.

Good Interpersonal Skills  The foundation for good working and social relationships

Hubungannya dengan orang lain di tempat kerja atau masyarakat dengan baik.  The foundation for developing many other areas of skills.

Digunakan di setiap area kita

How to improve interpersonal skills?

 Identify areas for improvement  Focus on your basic communication skills  Improve your more advanced communication skills  Look inwards  Use and practice your interpersonal skills  Reflect on your experience and improve.

1. Identify areas for improvement  Develop your knowledge of yourself and your weaknesses.

Mengetahui kelemahan dan kelebihan.  Analyze your self :

 How do you rate your listening skills?

 When communicating with others, what your likely behavior?

 How you perceive others and how others perceive you?

 How do you rate your vocal skills?

 Could you work in a team?

2. Focus on your basic communication skills  Basic Communication Skills

 Verbal and non-verbal

 Listening

3. Improve advanced communication skills  Presentation

 Negotiation

 Persuade and influence others.

4. Look Inwards  The personal skills (how we manage ourselves).

Bagaimana anda memenej diri anda sendiri.

 Self-awareness

 Self-regulation

 Motivation